GroupApp Blog

All the resources you need for launching and growing your online community.

Online Community Building: How to Set Up and Manage an Engaged Customer Base

How often do you see companies screaming their sales pitch at you out of nowhere? No previous conversation. No context. No engagement. No value is given. And how often do you buy from such brands? My guess would be not so often. Other than looking spammy (and scammy), such brands make it hard to connect

Top Fan Badge – Facebook Group & Page Badges Explained

If you’re a part of any larger Facebook groups or pages, you’ve probably wondered: “What are Facebook badges?” You see the top fan badge, as well as some other badges, next to different people’s names all the time. But do you know what they really mean and what their purpose is? In this article, we

Types of Communities – Different Purposes, Platforms, and Forms

Different types of communities serve different purposes, have different goals, and, of course, attract different people. If you’re thinking about starting an online community, there’s a lot of research you need to do first. By this, we mean more than just studying different community building and community engagement strategies.  Online communities can be categorized in

12+ Best Forum Software (Free & Paid) – All You Need to Know

Finding the best forum software is one of the biggest challenges of starting a forum. There are so many options out there, and they all offer something different. So can you choose the best software for your specific purposes? When you know what you’re looking for – and where to look – this task isn’t

Slack Community – How and Why to Start One

Are you thinking about starting a Slack community for your business? The popularity of this platform has been steadily growing, so it is no wonder it has sparked your interest. But what is Slack exactly, how does it work, and can it really boost the performance of your business? Let’s take a closer look. What

Facebook Group Alternatives – What Are The Best Choices

Facebook groups and Facebook group alternatives have been valuable tools for community marketing for quite some time. They offer businesses the opportunity to interact with current and potential customers, learn from them, provide them with direct support, and nurture a sense of community.  But are Facebook groups really the best choice for this? Back when

Customer Service Manager – All You Need to Know about It

Are you thinking about a career change? Then maybe you should consider becoming a customer service manager. This is an in-demand position that carries a lot of responsibilities, but it can also be highly rewarding. Before you quit your current job and start hunting for a new one, learn more about this position. Read on

How to Delete a Facebook Group – And What to Do Instead

If you have a group on Facebook for your business that you don’t really use, you’re probably wondering how to delete a Facebook group. Although such groups can be a great community marketing tool, sometimes they are simply unnecessary, and they can even create confusion among your clients.  Delete a Facebook Group by Following Our

Podia – What It Is, How It Works and Is It Worth It

With the ever-growing number of online businesses, there is also an increasing demand for platforms that allow them to offer products and services to customers. Podia is one such platform. If you own an online business, you might be interested in purchasing one of Podia’s packages. However, investing in any sort of a platform without

Community Marketing – What It Is and Why You Need It

Marketing doesn’t stop when you’ve acquired a customer, and community marketing is the best example of that. Once you’ve convinced someone to buy your product or use your service, you should put emphasis on retaining them as long-term customers. What’s more, people who use your products and services can give you valuable insight into how

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